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Relaxed experience.

Ive been going to the Andover office off River Rd for about four years and am so glad they opened this office, its close and very convenient. The office staff are great, are we professional and courteous. Doctor Arrigg is great, very professional and personal, makes the visit a pleasure.

Id give my whole experience of having two cataract surgeries 4.5/5. The practice is very well organized and the staff with whom I had contact were excellent. My only disappointment was that I was informed before surgery that my procedure would not require eye drops after surgery but I needed eye drops after BOTH surgeries, one for inflammation and the other for increased pressure. Unless my experience a rare exception, it would be better to inform patients that eye drops may be required in some percentage of patients.Given this, Dr. Dunker and Dr. Vitalis post-opcheck ups were very valuable. I saw Dr. Vitali only once but she found the increased pressure and made sure I got a sample of the medication needed to treat the problem after learning that it was not covered by my insurance.I saw Dr. Dunker several times after my first surgery and several times with my second surgery. I found her technical skills to be impressive and inter-personal skills to be outstanding. She presents as calm and caring and her explanations of technical findings are surprisingly clear and enlightening. Shed be a great teacher.

Very prompt and friendly. Vision tech explained everything she was looking at in my eyes. Dr Lee is very professional and informative regarding the decisions I need to make going forward